Knowledge Management - Collaborative Expertise (ILTA White Paper. June, 2006)

"Historically, knowledge management was relegated to a firm's librarian. He or she would be the "go-to" person for most research. With current collaboration technologies, nearly everyone in a firm (including the librarian) is involved in the knowledge management process. From an attorney correctly profiling a document in a DMS, to a secretary tracking a pleading, to the marketing department maintaining contact information, everyone is contributing to the firm's most valuable asset, knowledge."